Exciting Arcade Games Are Only Part Of How We Ensure Your Success

It’s not just about the games—it’s perfecting the placement, earning potential, and ongoing relationship.

Amuze is the Industry Leader

With partnerships in all 50 states, the biggest names in entertainment choose Amuze for our exceptional service and attention to detail. 

Creating Lasting Partnerships

Our primary goal is to build lasting relationships with our customers. Every partnership begins with a free consultation call, where we take the time to understand your business and needs, ensuring we’re perfectly aligned from the start.

Mutual Success

When you win, we win. Our profit-sharing model is carefully designed to ensure our team is motivated to deliver the best arcade and massage chair service in the industry.

Our Three Phase Process

With a full spectrum of services from game consultation to installation, training, and ongoing support, we’re here to transform your space and set you up for lasting success.

PHASE ONE:

COMPREHENSIVE SITE EVALUATION

Detailed Site Evaluations

We’ll survey your site to identify unique challenges and plan a flawless installation.

Custom Layout & Design

Our game specialists kick off every project by creating custom floor plans and designs tailored to your venue, ensuring optimal game performance and a perfect fit for your space.

Strategic Game Selection

Your audience deserves the best. We handpick the hottest games with proven earning potential tailored specially for your patrons.

PHASE TWO:

INSTALLATION AND EXECUTION

Premium Installation Service

Our white glove delivery and installation service is carried out by our veteran game specialists, following strict industry safety protocols. We ensure all machines are fully assembled, secured, connected to power, and extensively tested during our site visit. Depending on the size of the project, most installs are completed in 1 to 3 days.

Empowerment Through Training

Before your games go live, we provide training and resources for you and your employees, ensuring a seamless handoff. Our training prepares you to identify problems before they occur. If challenges do arise, your team will be well-prepared to either resolve them on the spot or escalate them to our expert support team with confidence.

Effortless Operations

Our comprehensive systems and procedures ensure your arcade and massage chair services operate seamlessly. This includes streamlined channels for prize and merchandise orders, routine cash collections, and a tiered approach to tracking service requests.

PHASE THREE:

POST IMPLEMENTATION SUPPORT

Performance Check-ins

Our commitment extends well beyond the initial launch. We regularly assess your game earnings, pricing, and settings to optimize your earnings. If a game is underperforming, we'll replace it with another game to optimize guest experience.

Dedicated Support

With a dedicated support expert assigned to your account, you’ll receive prompt and efficient assistance whenever needed. Many routine service requests can be resolved over the phone, while more complex issues will trigger a visit from a technical support engineer. In some cases, we can remotely access your machines and resolve the problem without the need for an on-site visit.

Proactive Monitoring

Our team remotely monitors your machines in real-time, catching potential issues early to prevent downtime.

Ready to Increase Revenue with Amazing Arcade Games at Your Location?

Let’s build something spectacular together! With Amuze, your dream arcade experience is just around the corner.

Wait!

Don’t leave without getting a FREE personalized recommendation on the best games to maximize your venue’s success.